PRMS Ltd FAQ

1 – OBTAINING YOUR MONEY WITHOUT RECOURSE TO LEGAL ACTION.. 3

WHAT IS A `LETTER BEFORE ACTION?’ 3

DO I HAVE TO SEND A LETTER BEFORE ACTION? CAN I JUST GO STRAIGHT TO COURT ACTION (CLAIM) WITHOUT SENDING ONE?. 3

DO I NEED TO NOTIFY YOU IF I HAVE BEEN PAID ON A LETTER BEFORE ACTION?. 4

WHAT IF PRMS LTD RECEIVES A RESPONSE TO THE LETTER BEFORE ACTION?. 4

DO I HAVE TO NOTIFY YOU TO CLOSE YOUR FILE IF THE MATTER IS FINALIZED AT THE LETTER BEFORE ACTION STAGE?  4

IS IT POSSIBLE THAT YOU COULD ISSUE PROCEEDINGS WITHOUT CONSULTING ME?. 4

I DO NOT YET HAVE A CLIENT REFERENCE NUMBER. CAN I STILL INSTRUCT YOU TO ISSUE A LETTER BEFORE ACTION?  5

I AM ACTING ON BEHALF OF MORE THAN ONE COMPANY. DO I NEED A CLIENT REFERENCE NUMBER FOR EACH COMPANY I REPRESENT?. 5

2 – ISSUING A CLAIM (LEGAL ACTION) 6

WHAT IF I AM NOT HAPPY WITH THE RESULT AND I WANT TO TAKE COURT ACTION?. 6

ONLINE ACTION FORM... 6

1.      THE STATUS OF THE DEFENDANT. 6

2.      A BREAKDOWN OF THE DEBT. 6

NOTES FOR GUIDANCE WHEN ISSUING COURT ACTION (CLAIM) 7

1.      WRITTEN INSTRUCTIONS. 7

2.      CHECK YOUR FILES. 7

3.      SUING THE CORRECT DEFENDANT. 7

4.      INVOICE DETAILS. 8

5.      LIMITED COMPANIES REGISTERED NO. 8

6.      PROVIDING INITIALS OF INDIVIDUALS. 8

7.      DISHONOURED CHEQUES. 8

8.      WHEN YOUR CASE IS NOT STRAIGHTFORWARD.. 8

9.      WHAT IS YOUR COMPANY’S CORRECT NAME?. 8

10.        CANCELLING INSTRUCTIONS FOR COURT ACTION.. 9

11.        THE ARBITRATION ACT 1996. 9

12.        STATEMENT OF TRUTH.. 9

13.        SCOTLAND & NORTHERN IRELAND.. 9

WHAT IS A STATEMENT OF TRUTH AND HOW DOES IT AFFECT MY CASE?. 9

FALSE STATEMENTS. 10

WHAT IF A DEFENCE IS FILED?. 10

THE IMPORTANCE OF THE SMALL CLAIMS TRACK.. 10

WHAT HAPPENS AFTER WE HAVE ISSUED COURT ACTION FOR YOU?. 11

WHAT IF THE DEFENDANT IS PLAYING FOR TIME?. 11

HOW WE KEEP YOU FULLY INFORMED.. 12

PAYMENTS TO YOU AFTER ISSUE. 12

CHEQUES MADE PAYABLE TO US. 12

FULL AND FINAL SETTLEMENT.. 12

WHAT HAPPENS NEXT?. 13

IF YOU HAVE ANY QUERIES. 13

3 – Enforcing Judgement.. 14

VERY IMPORTANT INFORMATION CONCERNING CLAIMS,  JUDGMENTS & EXECUTION.. 14

ENTERING JUDGMENT AND METHODS OF EXECUTION.. 14

THE IMPORTANT THINGS TO REMEMBER AT THIS STAGE: 14

COUNTY COURT JUDGMENTS. 15

THE DEFENDANT HAS CONTACTED ME WITH AN OFFER OF PAYMENT, ALTHOUGH I HAVE INSTRUCTED THE HIGH COURT ENFORCEMENT OFFICER TO RECOVER MY DEBTS. SHOULD I ACCEPT THE PAYMENT?. 15

ACTIONS WHERE THE HIGH COURT ENFORCEMENT OFFICER IS INSTRUCTED.. 16

ACTIONS WHERE THE COUNTY COURT BAILIFF IS INSTRUCTED.. 16

HOW LONG DOES IT TAKE?. 16

THE RISKS OF EXECUTION.. 17

4 – Help and Advice. 18

HELP US TO HELP YOU... 18

IF YOU HAVE ANY QUERIES. 18


 

1 – OBTAINING YOUR MONEY WITHOUT RECOURSE TO LEGAL ACTION

 

WHAT IS A `LETTER BEFORE ACTION?’

 

A `Letter Before Action’ is exactly what it says.  It is a letter sent by us on your behalf, notifying the other party of the intention to take legal action . It is made very clear that unless the issue is resolved, court proceedings will result.

 

An important part of the Letter Before Action is to ensure that costs are not awarded against you.  It’s very easy to get stuck with unexpected legal bills when your ‘debtor’ points out to the judge that they would have paid up if only they had been formally warned that a court case might result.   A Letter Before Action is also a lot less expensive than solicitor’s and court costs.


Another reason to issue a Letter Before Action, is that in more than 80% of cases, it is often effective at  convincing  the other party to come to an agreement.

 

DO I HAVE TO SEND A LETTER BEFORE ACTION? CAN I JUST GO STRAIGHT TO COURT ACTION (CLAIM) WITHOUT SENDING ONE?

 

If you do not send a Letter Before Action you put yourself at a serious disadvantage if the Defendant takes issue with you on the question of costs. The Court takes the view that in most cases the proper course of action is to give a warning before issuing proceedings. If the Defendant claims that they would have paid if they had received a Solicitors letter, then in 99 cases out of 100 they will escape having to pay the costs and you will have to bear them.

No matter how many letters or reminders and even threats of legal action you may have sent, the Court takes the view that the Defendant is entitled to a Solicitors letter giving them notice of intention to start legal proceedings. The Court’s viewpoint is there is then clearly no doubt in the Defendants mind as to what the next step will  be. If one of your letters, or a letter from a Debt Collection Agency, threatens legal proceedings, this is not considered the same by the Court if the matter of costs becomes an issue.

A seven day letter is by far the best Letter Before Action to send. We can send a three day letter for you, but you run the risk here of difficulties if the Defendant’s cheque crosses with the letter in the post (even if the Defendant sends it second class) and proceedings are issued and costs become an issue.

As stated previously, it is far better to send a Letter Before Action as in almost every case, it has a success rate in excess of 8O%.

There are clearly occasions when time is critical and the decision to issue proceedings far outweighs any consideration with reference to the recovery of costs. If, for example, you are owed several thousand pounds and you have concerns over the financial status of the defendant, or you are concerned that you want to get priority of a Warrant of Execution (i.e an order requesting that the High Court Enforcement Officer visit the debtors premises in order to seize goods to the value of the debt) ahead of other creditors, then in such circumstances speed and not the issue of costs, would dictate what decision to make with regard to whether or not you send a Letter Before Action.

 

DO I NEED TO NOTIFY YOU IF I HAVE BEEN PAID ON A LETTER BEFORE ACTION?

 

Yes. Please  inform us if you have been paid after we have sent the Letter Before Action - we  need to know. There is always a need to come back to us about a Letter Before Action, so that we can update our files.

 

WHAT IF PRMS LTD RECEIVES A RESPONSE TO THE LETTER BEFORE ACTION?