1. Don’t panic! – Most clients will need a little reminder in order to pay your invoice. How many times do you pay on an initial invoice without a reminder? Well your client’s are just the same.

2. Establish Contact with your Client – a friendly letter/phone call/fax/email can do wonders and assists greatly in ensuring your client is still trading.

3. Keep Your Contact Database Updated - Check the contact details of your client. Many suppliers have been shocked to find that the client that they have been writing to for the last six months and receiving no response from has either ceased trading or moved to new premises.

4. Is the Invoice Correct? – There is no point in you harassing your client when the invoice you have raised is incorrect. Furthermore, does your client require a Credit Note and if so has it been raised? Many clients have systems that do not allow them to part-pay invoices. Therefore, if you want your invoice

5. Do you have a legally binding agreement with your client? Many Client-Supplier relationships have been based on years of trading as opposed to any formal or written agreement. A Contract, Purchase Order, Schedule of Works, Letter of Intent and signed Terms of Business, are all great foundations in establishing a business relationship between supplier and client.

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